Collecting Personal Information

When you visit our site, we collect certain information about your device, interactions with the site, and information necessary to process your purchases. If you contact us for customer support, we may also collect additional information. Any information that can uniquely identify an individual is referred to as “Personal Information.” Below is a list of what Personal Information we collect and why.

Device Information

  • Examples of Personal Information collected: Web browser version, IP address, time zone, cookie information, sites or products viewed, search terms, and site interaction.
  • Purpose of collection: To load the site accurately for you and perform analytics on site usage to optimize our site.
  • Source of collection: Collected automatically when you access our site using cookies, log files, web beacons, and tags.

Order Information

  • Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  • Purpose of collection: To provide products or services to you, process your payment information, arrange for shipping, and provide invoices or order confirmations. We also use this information to communicate with you, screen orders for potential risk or fraud, and, when in line with your preferences, provide information or advertising about our products or services.
  • Source of collection: Collected from you.

Minors

The site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Using Personal Information

We use your Personal Information to provide our services to you, including offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful Basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your Personal Information under the following lawful bases:

  • Your consent
  • The performance of the contract between you and the site
  • Compliance with our legal obligations
  • To protect your vital interests
  • To perform a task carried out in the public interest
  • For our legitimate interests, which do not override your fundamental rights and freedoms

Retention

When you place an order through the site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your Rights’ section below.

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) that has a legal effect on you or otherwise significantly affects you.

Services that include elements of automated decision-making:

  • Temporary denylist of IP addresses associated with repeated failed transactions (persists for a small number of hours).
  • Temporary denylist of credit cards associated with denylisted IP addresses (persists for a small number of days).

Cookies

A cookie is a small amount of information downloaded to your computer or device when you visit our site. We use various cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection), so you don’t have to re-enter this information each time you return to the site or browse from one page to another.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact

If you have any questions about this Privacy Policy, please contact us. Certain content, products, and services available via our service may include materials from third parties.